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WAITERS/WAITRESS

A waiter or waitress's job description includes many responsibilities, including:

Greeting customers:

Welcoming customers and introducing them to the menu

Taking orders:

Writing down or entering orders into a system

Serving food and drinks:

Carrying food and drinks from the kitchen to tables

Ensuring customer satisfaction:

Checking on customers to ensure they are satisfied with their meals

Handling payments:

Preparing checks and processing payments

Setting up tables:

Setting tables with dishes, glasses, and flatware

Maintaining cleanliness:

Wiping tables, removing debris, and keeping the dining area clean

Following health codes:

Following health code standards when handling food

Shift duties:

Delivering cups to the service station, rolling silverware, and pre-bussing tables

Waiters and waitresses are often the primary point of contact between customers and the restaurant, so they need to have good communication skills, be attentive, and have a warm demeanor. They may also need to be able to stand and walk for long periods of time, and work flexible hours, including weekends and evenings.