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CUSTOMER SERVICE

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand. But customer service is more than solving a customer's problems and closing tickets.

Customer service is important for many reasons, including:

Customer retention:

It's cheaper to keep current customers than to attract new ones. Positive experiences can lead to repeat business and loyal customers.

Brand reputation:

Good customer service can help build a strong brand reputation and reduce the likelihood of negative reviews.

Competitive advantage:

Customer service can help a business stand out from competitors by offering unique selling points.

Increased sales:

Happy customers are more likely to purchase more products and services.

Customer insights:

Customer service provides direct access to customer feedback and preferences.

Proactive problem-solving:

Addressing issues before they escalate can help prevent major problems.

Employee engagement:

Customer service can help align employee and organizational values with customer focus, which can boost employee engagement and job satisfaction.

According to Forbes, 80% of customers say that a company's experience is equally as important as its products or services.

RABISLIST DREAM SOLUTIONS

Virtual Assistants

Busy founders like you need a fast and dependable wingman. Outsourcing business processes from VE help you get the one who speaks your language, works in your time zone, manages your calendar, and takes care of energy-zapping tasks, from processing invoices to getting qualified cold-calling leads for your business.

Web Development

When your business is your website, you need to achieve a 90+ GTMetrix score. VE developers will create a mobile-friendly website or an online store for you that loads in under 1 second, has clear CTAs and exit surveys to reduce bounce rate, and frictionless checkout processes to minimize cart abandon rate.

Lead Generation assistant

Optimize your website to rank higher on Google, target a warm audience to increase your Facebook ROAS, increase your followers by fixing an Instagram shadowban, or even reactivate a suspended Google Ads account-get the full suite of digital marketing services under one roof. Moreover, get more eyes on your website, content, or campaign.

Animation and Multimedia

Build screen-based or AR/VR games with more physical interactions using Unreal Engine 5, Unity MARS, Blender 3.6, and NVIDIA Omniverse. Create immersive 2D/3D animated content and explainer videos and give your idea a cinematic punch for your viewers with our animation and multimedia experts. Explore the advantages of business outsourcing to India for cost-effective and high-quality game development and multimedia content creation.

Web & Graphic Designing

From low-fidelity design to pixel-perfect mock-ups, VE designers combine human empathy and data-driven UX (based on mouse tracking analytics) to make your digital product even more engaging. Achieve a page view session that lasts 10 seconds or longer with clever UI/UX design, clear content hierarchies, and easy navigation.

Software Development

With our signature focus on stability and security, VE remote developers will build market-ready SaaS products from scratch. Or reengineer your legacy software by upgrading the old tech stack. Be it a system, utility, or complex application - our developers know how to develop mission-critical software swiftly while not missing any feature or functionality richness.

Engineering & Architecture

Convert 2D plans to photorealistic renders, create 3D models that are accurate, functional, and transformative, and build resilient, all-weather, net-zero structures with VE architects. Hire remote employees skilled in FEM-Design, Autodesk, Rhino, and SolidWorks to eliminate design errors and avoid costly reworks.

Legal

Win cases with flawless legal documents, draft error-free mediation briefs, settle quickly with persuasive pleadings, or handle pending DBA claims. Hiring employees from India can help you offload all your legal needs to VE's legal assistants, transcriptionists, secretaries, paralegals, and researchers.

Bookkeeping & Accounting

Prevent your business from negative cashflow, identify top debtors, bring down the reconciliation errors to zero, and track Promise-to-Pay (PTPs) and escalations better with easy-to-understand reporting. Outsource work to India and stay compliant with evolving tax rules with VE experts—aka your financial, risk, and tax advisors.

Data Entry

Data entry isn't a typing job anymore. From validating data and documenting confidential civil and legal records to adding meaningful labels to images, videos, texts, and audio files for Machine Learning models, VE data entry experts are taking up the tedious tasks best done by humans.

Mobile App Development

Build secure and reliable iOS and Android apps that can collect and protect user data and include on-demand features like order tracking, intelligent search and recommendation systems, and in-app chat. Or minimize investment costs with a hybrid app from a single codebase that runs on any mobile operating system.

IT Outsourcing

Going global or starting up? You need a virtual outsourcing agency who can work in lockstep with you. VE, one of the top outsourcing companies in India, offers just that kind of partnership-developing full-cycle applications, maintaining your IT infrastructure, or co-creating a lift and shift cloud migration strategy-leaving you to focus on what matters.

Embedded Development

Already have a profitable IoT system? Now, connect it with a powerful app. Develop embedded apps that track motion activities, support real-time location systems, work with wearable devices, and collect and store data in the cloud. Create bare metal firmware for sensors, board support package (BSP) solutions, and digital signal processing (DSP) systems-all with VE Embedded developers.

Content Writing

Rank higher on Google with research-driven B2B and B2C content, optimized for humans. Our industry-expert content team writes original content that tells a compelling story, focuses on benefits over features, and utilizes pre-suasion techniques that move readers to fill out a form, click on a CTA, or even buy your product.